Personal Support Services Agencies
These agencies can provide sitters, escorted transportation, grocery shopping, meal preparation, companionship, and light housekeeping. Some provide 24-hour care or live-in sitters (see Live-In Help for description). Most agencies offer personal care (bathing, dressing, changing beds, hair care, etc.) with flat-rate or hourly fees. These services can help frail older persons remain independent at home. Home health care agencies may also provide personal care.
Agencies must be licensed as personal support services agencies with the Tennessee Department of Mental Health. To be listed here, agencies must be licensed and meet other criteria. When you hire an individual or company to come onto your property or into your home, you assume a certain amount of risk, as does the person hired. See the Action Guide for a list of questions to ask when hiring in-home services.
Some agencies will perform–free or for a fee–an in-home assessment of client’s needs and make recommendations and referrals to provide the needed services.
Agencies may assist with bill-paying, money management, in-home counseling, care coordination, pet care, foot care, and other tasks. If you need a specific service, ask if it is offered. For names of additional agencies that offer such services, call Senior Information & Referral, 546-6262.
Most non-medical in-home services are not covered by Medicare, TennCare, or private insurance but are covered by some long-term care plans. Rates vary.
Acti-Kare Responsive In-Home Care: 383-1160
928 Roderick Rd. 37923. | Website »
Addus Homecare: 246-7000
1645 Downtown West Boulevard, 37919 | Website »
Alternative Care Sitting Services: 588-3828
6224 Western Avenue, 37921
Always Best Care Senior Services: 259-7770
9724 Kingston Pike, Suite 702, 37922 | Website »
Autumn Care: 776-9917
3222 Byington Beaver Ridge Road, 37931 | Website »
BrightStar: 690-6282
6500 Papermill Drive, Suite 205, 37919 | Website »
Care Around the Block: 444-6787
151F Market Place Blvd., 37922 | Website »
CHOICES: 1-866-836-6678
East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
Provides the help older or disabled adults need to apply for long-term services and support in nursing facilities, private homes, or community settings. Must meet financial and medical eligibility for TennCare/Medicaid Long-Term Care. | Website »
Comfort Care: 922-3030
3524 Neal Drive, 37918 | Website »
Comfort Keepers: 670-9339
2575 Willow Point Way, Suite 107, 37931 | Website »
D&S Community Services: 824-4902
6700 Baum Drive, Suite 11, 37919 | Website »
East Tennessee Personal Care Service: 692-2200
An Amedisys Company
9125 Cross Park Drive, Suite 100, 37923 (street)
P. O. Box 30291, 37930 (mailing) | Website »
FirstLight Home Care: 214-7712
204 Simmons St., Maryville, 37801 | Website »
Helping Hands at Home, Inc.: 922-9860
PO Box 70118, 37938
Helping Hands Home Assistance, Inc.: 246-1957
6900 Office Park Circle, 37909 | Website »
Home Helpers of Knoxville: 771-9119
1304 Papermill Pointe Way, 37909 | Website »
Home Instead Senior Care: 523-1300
4635 Chambliss Avenue, 37919 (street)
P.O. Box 11206, 37939-1206 (mailing) | Website »
Home Support Services LLC: 525-9626
2723 E. Magnolia Ave., Suite B, 37914
Homewatch CareGivers: 470-4292
3110 Henson Rd., Suite 7, 37921 | Website »
Options for Community Living: 1-866-836-6678
East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
A state-funded program that provides services such as homemakers, home-delivered meals, personal care, and case management for older and disabled adults. Cost share dependent on income. | Website »
Personal Care Choices: 681-0999
357 N. Houston Street, Maryville, 37801 | Website »
Preferred Care at Home of E . TN: 692-4000
11320 Station West Dr., Suite 201, 37934
Project LIVE – Living Independently Through Volunteer Efforts (CAC): 524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
In-home assessment, care management and referrals. Volunteers perform chores and make minor home repairs and safety modifications for eligible seniors. No fees; contributions accepted. | Website »
ResCare HomeCare: 539-9695
404 Ebenezer Rd., 37923 | Website »
Right at Home: 766-5718
9050 Executive Park Drive, Suite 201A, 37923 | Website »
Senior Citizens Home Assistance Service, Inc.: 523-2920
215 Bearden Place, 37917 (street)
P.O. Box 3025, 37927 (mailing)
Sliding scale fee for limited hours. | Website »
Senior Companion Program (CAC): 524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Volunteers (age 55+) serve as part-time companions, providing light housekeeping and personal care for homebound adults, and respite for caregivers. Free. Contributions accepted. | Website »
Senior Helpers of Greater Knoxville: 293-5900
1645 Downtown West Blvd. #34, 37919 | Website »
Senior Home Assistance of TN: 769-4170
2911 Essary Dr., Suite C, 37918 (street)
P.O. Box 5229, 37928 (mailing) | Website »
Seniors Helping Seniors: 269-4483
802 Lovell Rd., 37932 | Website »
Senior Solutions Homecare: 539-5224
9051 Executive Park Dr., Suite 203, 37923 | Website »
Stay at Home of Knoxville: 357-2050
9827 Cogdill Road, Suite 1, 37932 | Website »
Tender Hearts Homecare Services: 531-1193
8135 Robins Nest Lane, 37919 | Website »
Visiting Angels: 531-4833
106 Debusk Lane, 37922 | Website »