Personal Support Services Agencies

These agencies can provide sitters, escorted transportation, grocery shopping, meal preparation, companionship, and light housekeeping. Some provide 24-hour care or live-in sitters (see Live-In Help for description). Most agencies offer personal care (bathing, dressing, changing beds, hair care, etc.) with flat-rate or hourly fees. These services can help frail older persons remain independent at home. Home health care agencies may also provide personal care.

Agencies must be licensed as personal support services agencies with the Tennessee Department of Mental Health and Substance Abuse Services. To be listed here, agencies must be licensed and meet other criteria. When you hire an individual or company to come onto your property or into your home, you assume a certain amount of risk, as does the person hired. See the Action Guide for a list of questions to ask when hiring in-home services.

Some agencies will perform–free or for a fee–an in-home assessment of client’s needs and make recommendations and referrals to provide the needed services. Agencies may assist with bill-paying, money management, in-home counseling, care coordination, pet care, foot care, and other tasks. If you need a specific service, ask if it is offered. Most non-medical in-home services are not covered by Medicare, TennCare, or private insurance but are covered by some long-term care plans. Rates vary.

A Better Care, LLC: 399-1967

7008 Pemmbroke Shire Ln, 37909

Acti-Kare Responsive In-Home Care: 383-1160

928 Roderick Rd. 37923

Addus Homecare: 246-7000

4707 Papermill Drive, Suite 100, 37909

All Ways Caring HomeCare: 539-9695

9125 Cross Park Dr., Suite 100, 37923

Alternative Care Sitting Services: 588-3828

6224 Western Avenue, 37921

Always Best Care Senior Services: 259-7770

9724 Kingston Pike, Suite 1300, 37922

Amada Senior Services: 409-0282

2900 Tazewell Pike, Suite C, 37918

BrightStar Care: 690-6282

6500 Papermill Dr., Suite 205, 37919

Care Around the Block: 444-6787

151F Market Place Blvd., 37922

CHOICES: 1-866-836-6678

East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
Provides the help older or adults with disabilities need to apply for long-term services and support in nursing facilities, private homes, or community settings. Must meet financial and medical eligibility for TennCare/Medicaid Long-Term Care.

Comfort Care: 922-3030

3524 Neal Drive, 37918

Comfort Keepers: 670-9339 or 214-6787

2575 Willow Point Way, Suite 107, 3793

East Tennessee Personal Care Services: 692-2200

1225 E. Weisgarber Rd., Suite 290, 37909

Helping Hands at Home, Inc.: 922-9860

PO Box 70118, 37938

Helping Hands Home Assistance, Inc.: 246-1957

6900 Office Park Circle, 37909

Hillcrest at Home: 246-4005

5325 Beverly Park Circle, 37918

Home Helpers of Knoxville: 771-9119

1304 Papermill Pointe Way, 37909

Home Instead: 523-1300

4635 Chambliss Avenue, 37919 (street)
P.O. Box 11206, 37939-1206 (mailing)

Home Support Services LLC: 525-9626

2723 E. Magnolia Ave., Suite B, 37914

Homewatch CareGivers: 470-4292

8823 Joe Daniels Rd., 37931

Options for Community Living: 1-866-836-6678

East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
A state-funded program that provides services such as light housekeeping, home-delivered meals, personal care and case management for persons 60+ and persons with disabilities age 18+. The services are intended to enhance the capacity for individuals to remain self sufficient in their homes.

Preferred Care at Home of E. TN: 692-4000

11320 Station West Dr., Suite 201, 37934

Project LIVE (CAC): 524-2786

Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
In-home assessment, care management and referrals. Volunteers perform minor home repairs and safety modifications for eligible seniors. No fees; contributions accepted.

Right at Home: 766-5718

9050 Executive Park Drive, Suite 201A, 37923

Senior Citizens Home Assistance Service, Inc.: 523-2920

7121 Regal Lane, Suite 100, 37918 (street)
P.O. Box 3025, 37927 (mailing)
Sliding scale fee for limited hours.

Senior Companion Program (CAC): 524-2786

Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Senior Companion volunteers provide companionship, respite care, and support to frail and homebound older adults at adult day facilities and in-home settings. Free of charge. Contributions accepted.

Senior Helpers of Greater Knoxville: 293-5900

1645 Downtown West Blvd., Unit #38, 37919

Senior Home Assistance of TN: 769-4170

110 Center Park Drive, #103, 37922

Tender Hearts Homecare Services: 531-1193

9724 Kingston Pike, Suite 303, 37922

Visiting Angels: 531-4833

106 Debusk Lane, 37922

Your Home Team Care: 332-5000

300 N. Winston Rd., Suite 403, 37919