Information & Referral

Aging Services in Knox County

Senior Information & Referral (CAC): 546-6262

Office on Aging
2247 Western Ave., 37921
Provides in-depth information and referral services to direct seniors to programs and resources based on specialized knowledge of aging services and seniors’ needs. Free assistance available by phone or appointment.

Knoxville-Knox County Office on Aging (CAC): 524-2786

2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides information for seniors, their family members, and service providers. Offers a variety of programs to improve quality of life for older people, including services to remain independent in their homes for as long as possible. Call to request a brochure of Office on Aging programs.

  • Elder News & Views is the Office on Aging’s newsletter. Call to receive by mail or e-mail. Free.
  • Senior Service Directory is a guide to resources for senior citizens in Knoxville and Knox County. Free.
  • Speakers Bureau provides speakers on topics related to aging. Free.
  • Senior Update is a column of interest to seniors that appears in the Knoxville News Sentinel every first and third Sunday.
  • Savings Check Up / Benefits Enrollment Center (BEC) is a service to help low-income seniors and persons with disabilities find and enroll in all the money-saving benefits programs for which they are eligible.

General Information & Referral

2-1-1, East TN Information & Referral

  • Touch-tone phone: 211
  • Alternate phone: 1-865-215-4211

Information and referral service links callers to resources. Some companies block three-digit calls from business phones. If you are unable to use 211, try alternate number.

Knoxville-Knox County Community Action Committee (CAC): 546-3500

2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides services for low- and moderate-income people.

CAC Neighborhood Centers

Assistance with benefits and services, including federal energy assistance. Home visit can be arranged if necessary.

East (East of Broadway): 546-5125
4200 Asheville Highway, 37914

South (South of the River): 577-7591
522 Maryville Pike, 37920

West (West of Broadway): 524-3345
Ross Bldg., 2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)

Aging Services in Other East Tennessee Counties

East Tennessee Area Agency on Aging & Disability: 1-866-836-6678

East TN Human Resource Agency
9111 Cross Park Drive, Suite D-100, 37923

County Offices on Aging

Anderson County: 457-3259

96 Mariner Point Drive, Clinton, 37716 (street)
P.O. Box 1244, Clinton, 37717 (mailing)

Blount County: 983-8411

3509 Tuckaleechee Pike, Maryville, 37803

Campbell County: 1-423-562-2948

2301 Jacksboro Pike, Suite 4 B, LaFollette, 37766 (street)
P.O. Box 1394, Lafollette, 37766 (mailing)

Claiborne County: 1-423-973-3673

180 Jaycee Lane, Tazewell, 37879 (street)
P.O. Box 326, Tazewell, 37879 (mailing)

Cocke County: 1-423-623-7296 ext 4

440 Eastern Plaza Way, Newport, 37821-3134 (mailing)

Grainger County: 221-9925

8659 Rutledge Pike, Rutledge, TN 37861

Hamblen County: 1-423-581-5166

Senior Citizens’ Center, 841 Lincoln Avenue, Morristown, 37813

Jefferson County: 397-3197

931 Industrial Park Road, Lower Level, Dandridge, 37725

Loudon County: 458-5445

901 Main Street, Loudon, 37774

Monroe County: 1-423-442-2022

Cora Veal Senior Center, 144 College Street South, Madisonville, 37354
Called Monroe County Senior Citizens & Friends, Inc.

Morgan County: 1-423-346-6651

821 Spring Street, Wartburg, 37887

Roane County: 354-0450

2305 N. Gateway Avenue, Suite 9, Harriman, 37748 (street)
P.O. Box 790, Kingston, 37763 (mailing)

Scott County: 1-423-569-3212

102 S. Main Street, Oneida 37841

Sevier County: 453-8080

1220 W. Main Street, Sevierville, 37862 (street)

Union County: 992-0361

298 Main Street, Maynardville, 37807 (street)

Aging Services in Other Parts of Tennessee

Tennessee Commission on Aging & Disability: 1-615-741-2056

502 Deaderick Street, 9th floor, Nashville, 37243

Area Agencies on Aging & Disability

Aging Commission of the Mid-South: 1-901-222-4100

160 N. Main Street, 3rd floor, Memphis, 38103

First TN: 1-423-928-3258

3211 N. Roan Street, Johnson City, 37601

Greater Nashville: 1-615-255-1010

220 Athens Way, Suite 200, Nashville, 37228-9940

Northwest TN: 1-731-587-4213

124 Weldon Drive, Martin, 38237 (street)
P.O. Box 963, Martin, 38237 (mailing)

South Central TN: 1-931-379-2929

101 Sam Watkins Blvd., Mount Pleasant, 38474-4024

Southeast TN: 1-423-266-5781

1000 Riverfront Parkway, Chattanooga, 37402
P.O. Box 4757, Chattanooga, 37405-0757

Southwest TN: 1-731-668-6967

102 E. College Street, Jackson, TN 38301

Upper Cumberland: 1-931-432-4111

1104 England Drive, Cookeville, 38501

Aging Services in Other Parts of the U .S .

Eldercare Locator: 1-800-677-1116

Nationwide Service. Provides telephone numbers of appropriate state and local agencies. Mon.- Fri., 9 am – 8 pm EST. Know the name and address (city, county, state, and ZIP code) of the older person you are assisting.