Personal Support Services Agencies

These agencies can provide sitters, escorted transportation, grocery shopping, meal preparation, companionship, and light housekeeping. Some provide 24-hour care or live-in sitters (see Live-In Help for description). Most agencies offer personal care (bathing, dressing, changing beds, hair care, etc.) with flat-rate or hourly fees. These services can help frail older persons remain independent at home. Home health care agencies may also provide personal care.

Agencies must be licensed as personal support services agencies with the Tennessee Department of Mental Health. To be listed here, agencies must be licensed and meet other criteria. When you hire an individual or company to come onto your property or into your home, you assume a certain amount of risk, as does the person hired. See the Action Guide for a list of questions to ask when hiring in-home services.

Some agencies will perform–free or for a fee–an in-home assessment of client’s needs and make recommendations and referrals to provide the needed services.

Agencies may assist with bill-paying, money management, in-home counseling, care coordination, pet care, foot care, and other tasks. If you need a specific service, ask if it is offered. For names of additional agencies that offer such services, call Senior Information & Referral, 546-6262.

Most non-medical in-home services are not covered by Medicare, TennCare, or private insurance but are covered by some long-term care plans. Rates vary.

Aid & Assist at Home: 246-7000

An Addus HomeCare Company
1645 Downtown West Boulevard, 37919 | Website »

Alternative Care Sitting Services: 588-3828

6224 Western Avenue, 37921

Always Best Care Senior Services: 259-7770

9724 Kingston Pike, Suite 702, 37922 | Website »

Autumn Care: 776-9917

3222 Byington Beaver Ridge Road, 37931 | Website »

BrightStar: 690-6282

6500 Papermill Drive, Suite 205, 37919 | Website »

CHOICES: 1-866-836-6678

East TN Area Agency on Aging & Disability 9111 Cross Park Drive, Suite D-100, 37923
Provides the help seniors or disabled adults need to apply for long-term services and support in nursing facilities, private homes, or community settings. Must meet financial and medical eligibility for TennCare/Medicaid Long-Term Care. See pages 42-45 for details. | Website »

Comfort Keepers: 670-9339

2575 Willow Point Way, Suite 107, 37931 | Website »

D&S Community Services: 980-5502

269 Cusick Road, Suite C2, Alcoa, 37701 | Website »

East Tennessee Personal Care Service: 692-2200

9125 Cross Park Drive, Suite 100, 37923
P. O. Box 30291, 37930 | Website »

Helping Hands at Home, Inc.: 922-9860

6919-B Maynardville Pike, 37918

Helping Hands Home Assistance, Inc.: 246-1957

6900 Office Park Circle, 37909 | Website »

Home Helpers of East TN: 771-9119

1304 Papermill Pointe Way, 37909 | Website »

Home Instead Senior Care: 523-1300

4635 Chambliss Avenue, 37919 (street) P.O. Box 11206, 37939-1206 (mailing) | Website »

Home Support Services LLC: 525-9626

2723 E. Magnolia Ave., Suite B, 37914

Homewatch CareGivers: 470-4292

9047 Executive Park Drive, Suite 210, 37923 | Website »

Options for Community Living: 1-866-836-6678

East TN Area Agency on Aging & Disability 9111 Cross Park Drive, Suite D-100, 37923
A state-funded program that provides services such as homemakers, home-delivered meals, personal care, and case management for seniors and disabled adults. Cost share dependent on income. | Website »

Personal Care Choices: 681-0999

357 N. Houston Street, Maryville, 37801 | Website »

Preferred Care at Home of E . TN: 474-9710

11320 Station West Dr., Suite 201, 37934

Project LIVE – Living Independently Through Volunteer Efforts (CAC): 524-2786

Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
In-home assessment, care management and referrals. Volunteers perform chores and make minor home repairs and safety modifications for eligible seniors. No fees; contributions accepted. | Website »

ResCare HomeCare: 539-9695

404 Ebenezer Rd., 37923 | Website »

Right at Home: 766-5718

601 S. Concord Street, Suite 114, 37919 | Website »

Senior Citizens Home Assistance Service, Inc.: 523-2920

215 Bearden Place, 37917 (street)
P.O. Box 3025, 37927 (mailing)
Sliding scale fee for limited hours. | Website »

Senior Companion Program (CAC): 524-2786

Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Volunteers (age 55+) serve as part-time companions, providing light housekeeping and personal care for homebound adults, and respite for caregivers. Free. Contributions accepted. | Website »

Senior Home Assistance of TN: 769-4170

2911 Essary Dr., Suite C, 37918 (street)
P.O. Box 5229, 37928 (mailing) | Website »

Seniors Helping Seniors: 269-4483

304 Wardley Rd., 37934 | Website »

Senior Solutions Homecare: 539-5224

9051 Executive Park Dr., Suite 201, 37923 | Website »

Stay at Home of Knoxville: 357-2050

9827 Cogdill Road, Suite 1, 37932 | Website »

Tender Hearts Homecare Services: 531-1193

9724 Kingston Pike, Suite 303, 37922 | Website »

Visiting Angels: 531-4833

106 Debusk Lane, 37922 | Website »