Information & Referral

Aging Services in Knox County

Senior Information & Referral (CAC): 546-6262

Office on Aging
2247 Western Ave., 37921
Provides in-depth information and referral services to direct older adults to programs and resources based on specialized knowledge of aging services and seniors’ needs. Free assistance available by phone or appointment.

Knoxville-Knox County Office on Aging: (CAC) 524-2786

2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides information for older adults, their family members, and service providers. Offers a variety of programs to improve quality of life for older individuals, including services to remain independent in their homes for as long as possible. Call to request a brochure of Office on Aging programs.

  • Elder News & Views is the Office on Aging’s newsletter. Call to receive by mail or e-mail. Free.
  • Senior Service Directory is a guide to resources for older adults in Knoxville and Knox County. Free.
  • Speakers Bureau provides speakers on topics related to aging. Free.
  • Senior Update is a column of interest to seniors that appears in the Knox News every first and third Sunday.
  • Savings Check Up / Benefits Enrollment Center (BEC) is a service to help low-income older adults and persons with disabilities find and enroll in all the money-saving benefits programs for which they are eligible.

General Information & Referral

2-1-1, East TN Information & Referral

  • Touch-tone phone: 211
  • Alternate phone: 1-865-215-4211

Information and referral service links callers to resources. Some companies block three-digit calls from business phones. If you are unable to use 211, try alternate number.

Knoxville-Knox County Community Action Committee (CAC): 546-3500

2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides services for low- and moderate-income individuals and families.

CAC Neighborhood Centers

Assistance with benefits and services, including federal energy assistance.

East (East of Broadway): 546-5125
4200 Asheville Highway, 37914

South (South of the River): 577-7591
522 Maryville Pike, 37920

West (West of Broadway): 524-3345
Ross Bldg., 2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)

East Tennessee Area Agency on Aging & Disability: 1-866-836-6678

East TN Human Resource Agency
9111 Cross Park Drive, Suite D-100, 37923

County Offices on Aging

Anderson County: 457-3259

96 Mariner Point Drive, Clinton, 37716 (street)
P.O. Box 1244, Clinton, 37717 (mailing)

Blount County: 983-8411

3509 Tuckaleechee Pike, Maryville, 37803

Campbell County: 1-423-562-2948

2301 Jacksboro Pike, Suite 4 B, LaFollette, 37766 (street)
P.O. Box 1394, Lafollette, 37766 (mailing)

Claiborne County: 1-423-973-3673

108 Jaycee Lane, Tazewell, 37879 (street)
P.O. Box 326, Tazewell, 37879 (mailing)

Cocke County: 1-423-623-7296 ext. 4

440 Eastern Plaza Way, Newport, 37821-3134 (mailing)

Grainger County: 221-9925

8659 Rutledge Pike, Rutledge, TN 37861

Hamblen County: 1-423-581-5166

Senior Citizens’ Center
841 Lincoln Avenue, Morristown, 37813

Jefferson County: 397-3197

931 Industrial Park Drive, Lower Level, Dandridge, 37725

Loudon County: 458-5445

901 Main Street, Loudon, 37774

Monroe County: 1-423-442-2022

Cora Veal Senior Center
144 College Street South, Madisonville, 37354
Called Monroe County Senior Citizens & Friends, Inc.

Morgan County: 1-423-346-6651

821 Spring Street, Wartburg, 37887

Roane County: 354-0450

2305 N. Gateway Avenue, Suite 9, Harriman, 37748 (street)
P.O. Box 790, Kingston, 37763 (mailing)

Scott County: 1-423-562-2948

821 Spring Street, Wartburg, 37887

Sevier County: 453-8080

1220 W. Main Street, Sevierville, 37862 (street)

Union County: 992-3292

298 Main Street, Maynardville, 37807 (street)

Aging Services in Other Parts of Tennessee

Tennessee Commission on Aging & Disability: 1-615-741-2056

502 Deaderick Street, 9th floor, Nashville, 37243

Area Agencies on Aging & Disability

Aging Commission of the Mid-South: 1-901-222-4100

160 N. Main Street, 3rd floor, Memphis, 38103

First TN: 1-423-928-3258

3211 N. Roan Street, Johnson City, 37601

Greater Nashville: 1-615-255-1010

44 Vantage Way, Suite 450, Nashville, 37228

Northwest TN: 1-731-587-4213

124 Weldon Drive, Martin, 38237 (street)
P.O. Box 963, Martin, 38237 (mailing)

South Central TN: 1-931-379-2929

101 Sam Watkins Blvd., Mount Pleasant, 38474-4024

Southeast TN: 1-423-266-5781

1000 Riverfront Parkway, Chattanooga, 37402
P.O. Box 4757, Chattanooga, 37405-0757

Southwest TN: 1-731-668-6967

102 E. College Street, Jackson, TN 38301

Upper Cumberland: 1-931-432-4111

1104 England Drive, Cookeville, 38501

Aging Services in Other Parts of the U. S.

Eldercare Locator: 1-800-677-1116

Nationwide Service. Provides telephone numbers of appropriate state and local agencies. Mon.- Fri., 8 am – 9 pm EST. Know the name and address (city, county, state, and ZIP code) of the older person you are assisting.