Medical equipment and supplies are sold by local retail outlets and also may be purchased online. Ask your physician or discharge planner (hospital, nursing home, or rehab center) about companies that sell home medical equipment (HME), or durable medical equipment (DME), or visit apps.health.tn.gov/FacilityListings for a list of licensed local outlets. You can also call the customer service number on the back of your insurance card for a list of retailers who accept your insurance.
Call Medicare at 1-800-633-4227 if you have questions about Medicare coverage of home (or durable) medical equipment, especially if shopping for a product that you can’t afford out-of-pocket.
When shopping for home medical equipment, consider these factors: Do they have knowledgeable staff who can answer your questions about products? Do they accept returns on unused equipment? Does the company bill Medicare, TennCare, and private insurance directly for the customer?
For a list of nonprofit organizations that loan home medical equipment for those unable to buy or rent, see Loan Closets.