Elder Abuse

See also Action Guide. For agencies that offer short-term emergency shelter, see Crisis & Hardship Assistance.

Adult Protective Services (APS) Statewide (toll-free): 1-888-277-8366

TN Department of Human Services
7175 Strawberry Plains Pike, Suite 200, 37914
Call APS to report suspected abuse, neglect, financial exploitation or self-neglect of any vulnerable adult (age 18+). Central intake is available 24/7. Call is confidential.

CREVAA – Collaborative Response to Elderly & Vulnerable Adult Abuse: 833-427-3822 (Toll-free)

East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
Provides emergent crisis intervention case management and other services to elderly and vulnerable adults, aged 60+ and vulnerable adults ages 18-59, who are victims of an alleged crime. Available services and support include assisting clients with unmet crime related needs and stabilization after victimization. Referrals can come from professionals or the community. To report Elder Abuse, contact Adult Protective Services and law enforcement.

Domestic Violence Services: 637-8000

A service of McNabb Center
24 hour hotline for victims of domestic violence to access safety planning and information about emergency shelter, support groups, and related services.

Family Violence Help Line: 521-6336

Knoxville Family Justice Center 400 Harriet Tubman Street, 37915
Provides a coordinated, comprehensive approach to ending the cycle of family violence.

Legal Aid of East Tennessee: 637-0484

607 W. Summit Hill Dr., 37902
Legal assistance for persons 60 and older who are victims of abuse or exploitation by anyone–a neighbor, relative, caregiver, home repair worker, sales company, etc. Services may be requested by victim or power of attorney agent. Free.

Rise Above Crime (CAC): 524-2786

Office on Aging
2247 Western Ave., 37921
Provides case management and victim advocacy services to older adults who have been victims of elder abuse or a crime. Education, public awareness presentations, and referrals also provided.

Samaritan Place: 684-1880

Program of Catholic Charities of East TN, Inc.
3009 Lake Brook Boulevard, 37909
Temporary emergency shelter for people age 60+.

YWCA Victim Advocacy Program: 523-6126

420 W. Clinch Avenue, 37902
Information, emergency assistance, and ongoing support in seeking legal assistance for any victim of domestic violence. Victim support groups for women. Services available in Spanish, French and Arabic.