About Information & Benefits
The CAC Office on Aging’s Information & Benefits Line is your go-to resource for aging-related services in Knox County. Our team provides free, reliable information and referrals to help older adults and their families navigate available programs and supports. Whether you’re unsure where to start or simply have questions, we’re here to help.
The CAC Office on Aging’s Information & Benefits Line connects individuals to a wide range of aging-related services in Knox County — all at no cost.
“When I called the Office on Aging for help some time ago, they provided so much more than mere information. Their compassion, patience, and enthusiasm in helping others was the “medicine” I needed as my husband and I began preparing for his retirement. A new experience for us both. They have amazing knowledge and experience where we were so naïve. Their help was professional, timely, useful, and made the task of retiring seem much less daunting.”
– Sandra C.
Our knowledgeable team provides guidance and referrals in the following areas (and more!):
Whether you’re an older adult, caregiver, family member, or concerned community member, we’re here to help. Call our Information & Benefits Line or email knoxooa@knoxseniors.org to get started. In-person appointments are available at the CAC Office on Aging or any senior center in Knox County—free of charge and open to all ages.
Health & Insurance
Medicare, Medicaid, and other health-
related services
Housing & Home Support
Affordable housing options, in-
home services, and minor home repairs
Transportation & Mobility
Accessible transportation resources
Legal & Financial Assistance
Legal services, emergency assistance, and benefits guidance
Employment & Daily Living
Job resources and support for maintaining independence
Community & Wellbeing
Recreation opportunities, social activities, and support groups
Information & Benefits Programs
Affordable Medicine Options for Seniors (AMOS)
Affordable Medicine Options for Seniors (AMOS) is a free service that helps older adults lower the cost of their medications.
Gift of Sight, Hearing, & Dentures (GOSH-D)
Gift of Sight, Hearing, & Dentures (GOSH-D) provides eyeglasses, hearing aids, and dentures to qualifying individuals that cannot afford them otherwise.
Homemaker Program
The Homemaker Program provides limited hours of help in the home for eligible older adults.
Information & Benefits Line
The Information & Benefits line is your go-to resource for aging-related services in Knox County. Our team provides free, reliable information and referrals to help older adults and their families navigate available programs and supports.
Personal Emergency Response System
The Personal Emergency Response System (PERS) program, in partnership with VRI, provides qualifying older adults at high risk of falling with access to an affordable medical alert system.
Savings Check Up
The Savings Check Up program helps Medicare beneficiaries find out if they qualify for money saving benefits and assists them with the application process.
Senior Center Outreach
Information & Benefits Department staff regularly visit senior centers throughout Knox County to provide individual assistance to older adults, answer questions, and make referrals to services.
Supplemental Nutrition Assistance Program Outreach
The Supplemental Nutrition Assistance Program (SNAP) Outreach initiative educates older adults about SNAP, dispels misconceptions they may have about the program, and helps them through the application process.
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Our Contact Information
Phone: (865) 546-6262
Email: info@knoxseniors.org
Hours of Operation
Monday – Friday
8:00 am – 4:45 pm
Address
Ross Building
2247 Western Avenue
Knoxville, TN 37921