Elder Abuse

Statewide (Toll-Free): (888) 277-8366

Website: www.tn.gov/humanservices/adults/adult-protective-services.html

Address: TN Department of Human Services - 7175 Strawberry Plains Pike, Suite 200, 37914

Call APS to report suspected abuse, neglect, financial exploitation or self-neglect of any vulnerable adult 18+. Central intake is available 24/7. Call is confidential.

Toll-Free Number: (833) 427-3822

Website: www.ethra.org/programs/50/collaborative-response-to-elder-and-vulnerable-adult-abusecrevaa/

Address: East TN Area Agency on Aging & Disability - 9111 Cross Park Dr., Suite D-100, 37923

Provides emergent crisis intervention case management and other services to older and vulnerable adults (60+) and vulnerable adults (18-59), who are victims of an alleged crime. Available services and support include assisting clients with unmet crime-related needs and stabilization after victimization. Referrals can come from professionals or the community. To report elder abuse, contact Adult Protective Services and law enforcement. Proud sponsor of the 2025-2027 Aging Well Resource Directory.

Phone: (865) 637-8000

Website: mcnabbcenter.org/victim-services/

A service of McNabb Center – 24-hour crisis hotline for victims of domestic violence to access safety planning and information about emergency shelter and support groups. Place of refuge for those experiencing domestic violence and their children. On-site counseling, advocacy, and case management.

Phone: (865) 521-6336

Website: www.fjcknoxville.org

Address: Knoxville Family Justice Center - 400 Harriet Tubman St., 37915

Provides a coordinated, comprehensive approach to ending the cycle of family violence.

Phone: (865) 637-0484

Website: www.laet.org

Address: 607 W Summit Hill Dr SW, Knoxville, TN 37902

Provides contract review services for issues such as home repairs, landlord/tenant disputes, and car purchases. Adults age 60 and older can receive free legal consultations, with legal representation available for low-income clients in qualifying consumer cases. Free legal assistance is also available for individuals 60+ who have experienced abuse or exploitation—whether by a caregiver, relative, neighbor, contractor, or business. Victims or their power of attorney may request services. Consultations are offered at senior centers and other sites throughout Knox County. Additional support includes help with medical insurance matters like Medicaid/TennCare and Medicare. Call to apply.

Phone: (865) 524-2786

A program of the Office on Aging that provides case management and victim advocacy services to older adults who have been victims of elder abuse or a crime. Education, public awareness, presentations, and referrals also provided.

Phone: (865) 684-1880

Website: www.ccetn.org/shelter

Address: 3009 Lake Brook Blvd, Knoxville, TN 37909

Program of Catholic Charities of East TN, Inc. that provides temporary emergency housing for adults age 60+.

Phone: (865) 523-6126

Website: ywcaknox.com/

Address: 420 West Clinch Ave, Knoxville, TN 37902

Provides a variety of services for women of all ages, such as recreation, informal education, and exercise classes. Other programming includes a Victim Advocacy Program for victims and survivors of domestic violence and Keys of Hope Program, which is transitional housing for women 18+ (private rooms, shared bathrooms, communal living room, and kitchen).