Disability Services

Phone: (800) 424-8666

Website: www.acb.org/home

Information and referral. Mon.-Fri., 9 am-5 pm on a nationwide network of chapters and support groups.

Phone: (888) 267-5669

Website: amputee-coalition.org

Address: 900 E. Hill Ave., Suite 390, 37915

Outreach, education, advocacy, and empowerment for those living with limb loss or limb difference, their families, and caregivers. The National Limb Loss Resource Center is a comprehensive source of information for people living with limb loss and limb differences.

Phone: (865) 215-2385

Website: www.knoxcounty.org/clerk

Address: 300 Main St., Old Courthouse, Main Floor, 37902

To apply for a handicapped license or placard, call, pick up or download form (knoxcounty.org/clerk) to complete. Call for information on application process and costs.

Phone: (865) 637-3666

Website: drctn.org

Address: 9111 Cross Park Dr., Suite E130, 37923

Provides information and referral, peer support, advocacy, independent living skills training, employment, and transition service for persons with disabilities. Also provides ADA technical assistance for the community at large. The Ramps N Rails program builds ramps and makes limited home modifications.

Phone: (800) 342-1660

Website: drctn.org

Address: 9050 Executive Park Dr., Suite 101 B, 37923

Advocates for legal rights of individuals with disabilities. Investigates allegations of abuse and neglect within institutions and discrimination in employment and education. Assists with access to services, vocational rehabilitation, and employment.

Phone: (865) 546-6262

Website: www.knoxseniors.org/gift

Address: 2247 Western Ave, Knoxville, TN 37921

Provides eyeglasses, hearing aids, and dentures to qualifying individuals who cannot afford them otherwise (age 50+ for Sight & Hearing, and age 60+ for Dentures). Professional services are donated by ophthalmologists, optometrists, audiologists, dentists, and dental labs, which keeps the costs as low as possible. Services are subject to funding availability.

Phone: (865) 540-3860

Phone: (865) 770-5719

Website: joniandfriends.org/knoxville

Address: 410 S. Northshore Dr., 37919

Reaches out to families and individuals affected by disabilities. Partnerships with local churches through ministries, training, and resources.

Phone: (865) 215-3603

Website: www.knoxcounty.org/accessibility/index.php

Address: City-County Building - 400 W. Main St., Suite 360, 37902

Provides information and referral for people with disabilities in the City of Knoxville and Knox County.

Main Line: (865) 579-0832

Video Phone: (865) 978-6051

Website: www.kcdtn.org/

Address: 3731 Martin Mill Pike, 37920

Sign language interpreting services, information and referral, public awareness, advocacy, outreach, technical assistance, peer counseling, independent living skills, and community center activities, including weekly senior citizens’ group.

Phone: (865) 215-2120

City of Knoxville Disability Services Office: (865) 215-2034

TTY: 711

Website: www.knoxvilletn.gov/government/city_departments_offices/housing_and_neighborhood_development

Address: City-County Building - 400 Main St., 37902

Provides oversight and assures accessibility to city- owned facilities and programs for seniors and persons with disabilities; provides reasonable accommodations to employees and citizens; offers information and referral assistance on disability-related matters. Proud sponsor of the 2025-2027 Aging Well Resource Directory.

Phone: (800) 342-3262

Video Phone: (615) 290-5211

Website: tndeaflibrary.nashville.gov

Address: 615 Church St., Nashville, 37219

A free public library program that provides information about all aspects of hearing loss, including deafblindness, to all Tennesseans. Services include a lending collection of books, media, and FM Assistive Listening Devices; a website that features a searchable TN Directory of Services for People who are Deaf, Deafblind, and Hard of Hearing; events calendar; and
helpful links.

Phone: (833) 751-0597

Website: www.tn.gov/humanservices/ds/vocational-rehabilitation.html

Address: TN Dept. of Human Services - 520 West Summit Hill Dr., Suite 301, 37902

Services for the Blind & Visually-Impaired
Services for the Deaf and Hearing-Impaired
Mobility and Independent Living Skills
General Services
Vocational Rehabilitation
Services are for people with physical, emotional, and mental disabilities to help them find or return to work; living skills, individual living for visually impaired, counseling, communication skills, training and employment opportunities, and more are provided.

Phone: (423) 362-4969

Website: www.signalcenters.org/programs/assistive-technology-service

Provides support in making informed decisions about assistive technology through demonstrations, loans, and consultations with a Certified Assistive Technology Professional. Offers evaluation, training, and low-vision services. Maintains a lending library of adapted toys and devices and reutilizes donated equipment. Assists individuals with learning to use computers, smartphones, and other technology tools. Helps adapt home environments to meet individual needs and offers recommendations for workplace accommodations. Also works to improve accessibility of websites and other digital resources.

Phone: (865) 219-0130

Website: www.sparktn.org

Address: 116 Childress St SW, Knoxville, TN 37920

Offers support to individuals with disabilities by demonstrating assistive technology apps and equipment. Accepts donations of assistive technology devices, durable medical equipment, and computer, which are cleaned, repaired, and made available for long-term loans to individuals with communication, vision, or physical disabilities. Donations are encouraged and greatly appreciated.

Phone: (865) 546-9431

Website: sunshineservicesknox.org

Address: 3000 N. Central St., 37917

Referral for work training and residential services for persons with intellectual disabilities.

Phone: (301) 328-1328

Website: tdiforaccess.org/

Telecommunication for the Deaf and Hard of Hearing, Inc. Shapes America’s public policy in telecommunications, media, and information technology to advance the interests of all people who are Deaf, Hard of Hearing, Late-Deafened, Deafblind, and Deaf-Plus (with other disabilities). To contact TDI by video, text, or voice, visit tdiforaccess.org/contact.

Voice (hearing): (800) 342-8359

Voice/TTY: (888) 276-0677

Website: www.tn.gov/tpuc/telecommunications-devices-access-programs-tdap.html

TN Public Utility Commission
Distributes free telephone assistive equipment to people with significant hearing, hearing and visual, speech, or mobility impairments. Equipment includes amplified teletype, and large-button and hands-free phones. Recipients must be permanent residents of TN with a physician-verified disability.

Phone: (854) 594-6399

Website: www.knoxcounty.org/clerk/index.php

Address: TN Department of Safety | 7320 Region Ln, Knoxville, TN 37914

Provides Tennessee ID card for non-drivers. For initial ID, you must go to the TN Dept. of Safety office in Strawberry Plains. If you already have a non-driver TN ID and need to renew, change name, or get a copy, you can go to any site listed above. For initial ID, provide proof of name and identity, including Social Security ID and certified birth certificate (or other certified document with birthdate) and marriage certificate (for name change), and two proofs of residency. Cost varies. Must be renewed like driver’s license until age 60, then card is permanent. Call for details on locations, hours, and ID required. Persons with disabilities who cannot drive may qualify for a free permanent ID.

Phone: (800) 342-3308

Website: sos.tn.gov/tsla/labm

Address: 1001 Representative John Lewis Way North, Nashville, 37219

Audio, braille, and large-print books and magazines loaned for free to eligible persons. Players available for use with audio materials.

All Calls: 711

Website: www.tn.gov/tpuc/relay-center-services.html

Voice Users: (800) 848-0299
TTY/PC Users: (800) 848-0298
Spanish (Espanol): (866) 503-0263
Speech-to-Speech Service: (866) 503-0264
Customer Service: (866) 503-0262

Provides free, statewide assisted telephone service to those who have speech and hearing impairments. Relays
telephone calls between voice and TTY customers. Speech-to-speech service allows speech-disabled individuals to use their own voice synthesizers rather than a TDD/TTY.

Phone: (866) 969-7842

TTY (for deaf only): (866) 833-2967

Website: www.ssa.gov/work/

Address: Social Security Administration - 9031 Cross Park Dr., 37923

Social Security’s Ticket to Work program supports career development for people ages 18-64 who receive Social Security disability benefits (SSDI/SSI). Through this free and voluntary program, eligible participants receive support services they need to find and maintain employment so that they may move toward financial independence through work.

Phone: (865) 974-5453

Website: www.uthsc.edu/asp/

Address: 600 Henley St., Suite 213, 37902

Comprehensive hearing, balance, and speech-language services. Comparative hearing aid evaluations with medical referral. Proud sponsor of the 2025-2027 Aging Well Resource Directory.

Phone: (888) 422-4076

Website: vistapoints.org

Address: 550 N. Mt. Juliet Rd., #203, Mt. Juliet, 37122

Assists parents and caregivers to establish special needs trusts.