Counseling Services

The following agencies provide counseling free, on a sliding scale, or bill Medicare, TennCare, or private insurance. Cost varies. For a list of other resources, call the Mental Health Association of East TN, Inc., at 584-9125. For information about TennCare coverage of mental health services, see Medical Insurance & Financing.

Listings in Counseling Services:

InterFaith Health Center

Phone: (865) 546-7330

Website: interfaithhealthcenter.org

Address: 315 Gill Ave., 37917

Comprehensive care—including primary and mental health services, psychiatric medication management, prescription assistance, and dental care—for individuals with income but no health insurance. Services are offered on a sliding fee scale. Call to confirm eligibility. Appointments are required. Clinic hours are Monday – Friday, 8am – 5pm.

Knoxville Vet Center

Phone: (865) 633-0000

Website:

Address: 1645 Downtown W Blvd UNIT 28, Knoxville, TN 37919

Individual and group counseling and psychotherapy for eligible veterans (and their families–if problem is related to veteran’s military service). All combat vets are eligible.

McNabb Center

Phone: (800) 255-9711

Website: mcnabbcenter.org/

Nonprofit behavioral health provider in East Tennessee, offering a full spectrum of services across 30+ counties for children, adults, and older adults. For older adults in particular, McNabb offers:
– Crisis stabilization care through its 24/7 Mobile Crisis Unit and EmPATH crisis stabilization units, available to all adults experiencing psychiatric emergencies.
– Outpatient mental health counseling, including therapy, medication management, and ongoing support. Older adults can access these through Safety Net programs funded by Medicaid/TennCare, Medicare, or sliding fees for low-income individuals.
– Supportive housing for older adults, such as the Dogwood Springs development – a 50-unit affordable independent-living community offering supportive services.
– Mobile health services, including preventative screenings and case management, that help reach vulnerable rural older adults with both medical and behavioral health support.

McNabb combines crisis intervention, outpatient treatment, substance use disorder care, supportive housing, and mobile health outreach to meet the complex needs of older adults. Patients can be referred by self, family, or professionals.

Peninsula Outpatient Centers

Phone: (865) 970-9800

Website: www.covenanthealth.com/peninsula/our-services/outpatient/

Address: 1451 Dowell Springs Blvd, Knoxville, TN 37909

Member of Covenant Health -Counseling, psychiatric medication management, case management, and support groups. Insurance, private pay.

Positively Living & Choice Health Network

Phone: (865) 525-1540

Website: choicehealthnetwork.org/positively-living

Address: 1925 Ailor Ave, Knoxville, TN 37921

Offers a comprehensive, integrated suite of services focused on holistic care for individuals with or at risk for HIV—spanning physical health, mental well-being, and social support. Their services include medical and infectious disease care (such as HIV and Hepatitis C treatment, primary care, chronic disease management, family planning, STI/TB testing, immunizations, on-site labs, EKGs, and referrals); mental health support, featuring no-cost individual and group therapy tailored to those living with HIV or chronic conditions; harm‑reduction programs offering syringe exchange, naloxone and test‑strip distribution, wound care, outreach, and rapid HIV/HCV testing; HIV prevention, including PrEP/PEP navigation, condoms, safer‐sex supplies, and routine testing; pharmacy and telehealth services, enabling prescription access and virtual care across locations ; client services such as case management, peer support, emergency food, transportation, and housing aid through programs like HOPWA; and testing services for HIV, Hepatitis C, STIs, TB, and more—via both clinic and mobile outreach verywellmind.com. Their aim is to meet clients “where they are”—offering telehealth, mobile units, and multiple sites throughout Tennessee.

River Valley Health (Formerly Cherokee Health Systems) – Center City

Phone: (865) 544-0406

Website: www.rvh.org

Address: 2018 Western Ave., 37921

Provides integrated care including medical & primary care, behavioral health, dentistry, eye care, gynecology, pediatrics, pharmacy, pregnancy care, substance use disorder treatments, PrEP, PEP, HIV testing, STI testing, and hormone replacement therapy. Accepts Medicaid, Medicare, and private insurance. Offers sliding-scale fees for uninsured patients based on household size and income.

New Patients – Appointments & Info: 1-866-231-4477
Pharmacy: (865) 934-6786
Pharmacy Service – Medication Delivery: (865) 255-2186
Marketplace Insurance Assistance: 1-866-672-1979

River Valley Health (Formerly Cherokee Health Systems) – East Knox

Phone: (865) 522-6097

Website: www.rvh.org

Address: 2202 Martin Luther King Jr. Blvd., 37915

Provides integrated care including medical & primary care, behavioral health, dentistry, eye care, gynecology, pediatrics, pharmacy, pregnancy care, substance use disorder treatments, PrEP, PEP, HIV testing, STI testing, and hormone replacement therapy. Accepts Medicaid, Medicare, and private insurance. Offers sliding-scale fees for uninsured patients based on household size and income.

New Patients – Appointments & Info: 1-866-231-4477
Pharmacy: (865) 934-6786
Pharmacy Service – Medication Delivery: (865) 255-2186
Marketplace Insurance Assistance: 1-866-672-1979

River Valley Health (Formerly Cherokee Health Systems) – Fifth Avenue

Phone: (865) 525-2104

Website: www.rvh.org/

Address: 538 Fifth Ave., 37917

Provides integrated care including medical & primary care, behavioral health, dentistry, eye care, gynecology, pediatrics, pharmacy, pregnancy care, substance use disorder treatments, PrEP, PEP, HIV testing, STI testing, and hormone replacement therapy. Accepts Medicaid, Medicare, and private insurance. Offers sliding-scale fees for uninsured patients based on household size and income.

New Patients – Appointments & Info: 1-866-231-4477
Pharmacy: (865) 934-6786
Pharmacy Service – Medication Delivery: (865) 255-2186
Marketplace Insurance Assistance: 1-866-672-1979

Sexual Assault Center of East Tennessee

Phone: (865) 522-7273

Office: (865) 558-9040

Website: mcnabbcenter.org/victim-services

Address: 2455 Sutherland Ave., Bldg. B, 37919

A service of McNabb Center that offers a 24/7 crisis hotline for victims of sexual assault to access forensic nursing and information. On-site advocacy, therapy, education, and outreach. Serving 13 counties in East Tennessee.

A service of McNabb Center. Comprehensive sexual assault crisis center offering a 24/7 crisis line, forensic nursing, advocacy, outreach, education, individual and group therapy, and survivor support groups. All services are free and confidential. Open Mon.-Fri. 8:30 am-5 pm.

UT Psychological Clinic

Phone: (865) 974-2161

Website: psychclinic.utk.edu

Address: 600 Henley St., Suite 208, Knoxville, TN 37996

Provides therapy and evaluation by appointment only. Sliding-scale fee based on client’s income (does not apply to evaluations). Insurance not accepted.

Veterans’ Affairs Knoxville Outpatient Clinic

Veterans’ Crisis Helpline: (865) 545-4592

Crisis Helpline: (800) 273-8255 Ext. 1

Address: 8033 Ray Mears Blvd, Knoxville, TN 37919

Medical and mental health services for veterans. Veterans’ Crisis Helpline is available 24/7 at 1-800-273-8255 option 1.