Transportation
Many of the providers listed below offer nonemergency transportation for medical appointments, to and from nursing homes and hospitals, for holiday or special-occasion visits, and other trips. Some hospitals; eye doctors; medical, rehabilitation, or other service providers offer free transportation for their patients or clients to or from their facilities. Private pay; TennCare, when applicable. Private companies and individuals also provide transportation for errands; see "Errand Services."
KAT City Bus
637-3000
TTY (for deaf only) 525-1525
1135 Magnolia Avenue, 37917-7740
Knoxville Area Transit. Seniors Freedom program allows anyone age 65 and older to ride for free. Must show Medicare card and photo ID, or purchase a Seniors Freedom ID for $2.00. Persons with disabilities can pay half fare with KAT ID or Medicare card. Call or check web site for schedules.
» website
KAT Lift
215-7850
TTY (for deaf only) 525-1525
1135 Magnolia Avenue, 37917-7740
Knoxville Area Transit. Minibuses available for passengers with disabilities (as defined by Americans with Disabilities Act), Mon.-Sun. Passengers must be certified before riding. Operates same hours as buses. Fare is $2.50 per one-way trip. Guests must also pay fare; Personal Care Attendants (PCAs) ride free. Service is door to door. Trip must be scheduled at least one day before service. Call to request application and handbook.
» website
Knox County CAC Transit
524-0319
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Lift-equipped minibuses transport Knox County residents who cannot use the KAT bus system to get to medical appointments, employment, and other essential errands. Employment-related trips allow side trips for delivery of children to day care. Sliding scale fare. Call at least by noon of previous day for reservation; evening and weekend trips can be arranged for a fee.
» website
Knoxville Commuter Pool
974-7433
UT Transportation Center
600 Henley Street, Suite 309, 37996-4133
Commuter information about employment transportation in car and van pools.
» website
Out-of-Town Travel
Some bus lines and airlines give senior citizen discounts. Airlines provide assistance and wheelchairs upon request for passengers boarding and changing planes.
Project LIVE – Living Independently Through Volunteer Efforts
(CAC)
524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
In-home assessment, case management, and referral to services. Volunteers provide escorted transportation for errands, grocery shopping, and more. Volunteers make limited minor home repairs and safety modifications for older adults who meet eligibility requirements. No fees; contributions accepted.
Rural Metro Ambulance
Nonemergency 675-0775
Emergency 911
Billing 862-0989
1400 Center Point Boulevard, Suite 172, 37932
Emergency and nonemergency ambulance service.
» website
St. Mary's Care Van for Seniors
524-2220
Provides transportation to St. Mary’s physicians and facilities throughout Knox County. Must be a member of St. Mary’s PrimeLife for Seniors (membership is free). Donations accepted.
Taxicab Inspector
215-7379
To report complaints or unresolved problems with taxicab and wrecker service companies.
Taxicabs
See Taxicabs in phone book yellow pages. There are maximum rates that taxi companies may charge. Check with Taxicab Inspector for rates. Check fare with dispatcher in advance. Some companies offer senior discounts or other special services for seniors.
Tenncare Transportation
For TennCare-authorized medical or behavioral health trips only when family or KAT transportation are not available. Call the organizations listed below to arrange transportation covered by TennCare.
East TN Community Services Agency (CSA) 1-800-671-4018
To arrange TennCare transportation for patients covered by BlueCare, PHP, and TennCare Select.
Knox County CAC Transit 524-0319
To arrange TennCare transportation for patients covered by AmeriChoice, Premier, and Tennessee Behavioral Health, within Knox County.
