Police, fire, and medical emergencies, city and county. Administration: 215-1100
For urgent issues that are not emergencies.
TTY nonemergency: 215-4010
General Information: 215-7000
TTY nonemergency: 215-2444
General Information: 215-2243
Serves only county residents, outside city limits.
Billing address: 10140 Gallows Point Drive, 37931
Call for business, billing, or membership information. Nonmembers billed for service at higher rate.
P.O. Box 7184, 37921
Serves Karns, Hardin Valley, Ball Camp, and Solway residents. Call for membership information; nonmembers billed for service at higher rate.
24-hour advice on emergency treatment. Poison and safety literature on request.
Crisis help line. 10 a.m.-10 p.m., 365 days/year.
Suicide prevention line. 24 hours, 365 days/year.
A service of Helen Ross McNabb Center Provides 24-hour mental health crisis response, assessment, triage, and access to care.
Call the APS hotline to report abuse, neglect, or exploitation of any adult (age 18+). Central intake available 24/7. Call is confidential.
24-hour crisis line for family violence.
Information and referral related to family violence.
24-hour crisis line for sexual assault and abuse.
A program of Catholic Charities of East TN, Inc. 3009 Lake Brook Boulevard, 37909
Temporary emergency housing for people age 60+.
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Office on Aging
611 Winona Street, 37917
Answers questions about services and problems concerning older citizens of Knoxville and Knox County. Provides referrals to appropriate resources.
Touch-tone phone: 211
Alternate phone: 865-215-4211
Information and referral service links callers to appropriate resources.