Transportation
Many of the providers listed below offer nonemergency transportation for medical appointments, to and from nursing homes and hospitals, for holiday or special-occasion visits, and other trips. Some hospitals; eye doctors; medical, rehabilitation, or other service providers offer free transportation for their patients or clients to or from their facilities. Private pay; TennCare, when applicable. Private companies and individuals also provide transportation for errands; see "Errand Services."
KAT City Bus
637-3000
TTY (for deaf only) 525-1525
1135 Magnolia Avenue, 37917-7740
Knoxville Area Transit. Seniors Freedom program allows anyone age 65 and older to ride for free. Must show Medicare card and photo ID, or purchase a KAT Seniors Freedom ID. Persons with disabilities can pay half fare with KAT ID or Medicare card. Call or check web site for schedules.
» website
KAT Lift
215-7850
TTY (for deaf only) 525-1525
1135 Magnolia Avenue, 37917-7740
Knoxville Area Transit. Minibuses transport passengers with disabilities (as defined by ADA), Mon.-Sun., same hours as buses. Passengers must be certified before riding. Fare is $3.00 per one-way trip. Guests must also pay fare; Personal Care Attendants (PCAs) ride free. Service is door to door within service area. Trip must be scheduled at least one day before service. Call to request application and handbook.
» website
Knox County CAC Transit
524-0319
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Lift-equipped minibuses transport Knox County residents who cannot use the KAT bus system to get to medical appointments, employment, and other essential errands. Employment-related trips allow side trips for delivery of children to day care. Sliding scale fare. Call in advance for reservation; evening and weekend trips can be arranged for a fee.
» website
Knoxville Commuter Pool
974-5255
Center for Transportation Research
600 Henley Street, Suite 309, 37996-4133
Commuter information about employment transportation in car and van pools.
» website
Mercy Health Partners Care Van for Seniors
524-2220
a member of Mercy Health Partners
Provides transportation to St. Mary’s and Baptist doctors and facilities in Knox County. Must be a member of Mercy Gold (a free membership program). Donations accepted.
Out-of-Town Travel
Some bus lines and airlines give senior citizen discounts. Airlines provide boarding and transit assistance on request.
Rural Metro Ambulance
Nonemergency 675-0775
Emergency 911
Billing 862-0989
910 Callahan Road, Suite 102, 37912
Emergency and nonemergency ambulance service.
» website
Taxicab Inspector
215-7379
To report complaints or unresolved problems with taxicab and wrecker service companies.
Taxicabs
See Taxicabs in phone book yellow pages. There are maximum rates that taxi companies may charge. Check with Taxicab Inspector for rates. Check with dispatcher in advance for approximate fare. Some companies offer special services for seniors.
Tenncare Transportation
AmeriChoice TennCare 1-866-725-6270
To arrange TennCare transportation for patients covered by AmeriChoice.
SoutheasTrans 1-866-473-7563
To arrange TennCare transportation for patients covered by BlueCare and TennCare Select.
Transportation Navigator (CAC)
524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
The Navigator can help seniors determine which local transportation services best suit their needs and help them access those services. Free.
Volunteer Assisted Transportation (CAC)
524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Volunteers provide transportation for eligible seniors and people with disabilities who require assistance to travel safely to essential errands or medical appointments. Call in advance for service. Sliding scale fees.
