Senior Service Directory

Taxes

Internal Revenue Service

1-800-829-1040
TTY (for deaf only) 1-800-829-4059
Telephone tax assistance.
» website

Property Tax Relief

City residents: 215-2084
County residents: 215-2305
City Tax Office, 400 Main Street, City-County Building, Suite 445, 37902
County residents 215-8555
Trustee’s Office, 1028 Old Cedar Bluff Road, 37923
Low-income homeowners age 65+ or with a medically determined disability, and eligible disabled veterans, get partial rebate on prop-erty taxes. Apply between Oct. 1 and Apr. 5 each year. Your tax invoice outlines the program guidelines.
» website

Property Tax Freeze

215-8555
Trustee’s Office
1028 Old Cedar Bluff Road, 37923
For property owners age 65+ who pay Knox County property taxes. Program freezes property tax amounts for those who meet income guidelines. Must reapply for program every year.
» website

Tax Counseling for the Elderly

1-888-277-7669
Trained AARP volunteers help in filling out federal income and Tennessee tax forms at O’Connor Senior Center and other sites. Phone is answered by an automated system from mid-January to mid-April. Call to get location/hours of sites and to schedule an appointment (required for some sites).
» website

VITA (Volunteer Income Tax Assistance)

1-800-829-1040
TTY (for deaf only): 1-800-829-4059
Volunteers trained by the Internal Revenue Service. Call for places and times. No appointment necessary. Bring tax documents and last year’s tax return.
» website