NOTE: The 2017-2019 web edition is coming soon. It can also be downloaded as a PDF.
A service of the Knoxville-Knox County Office on Aging.
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Personal Support Services Agencies

These agencies can provide sitters, escorted transportation, grocery shopping, meal preparation, companionship, and light housekeeping. Some provide 24-hour care or live-in sitters (see Live-In Help. Most agencies offer personal care (bathing, dressing, changing beds, hair care, etc.) with flate-rate or hourly fees. These services can help frail older persons remain independent at home. Home health care agencies may also provide personal care.

Agencies must be licensed as personal support services aencies with the Tennessee Department of Mental Health. To be listed here, agencies must be licensed and meet other criteria. When you hire an individual or company to come onto your property or into your home, you assume a certain amount of risk, as does the person hired. See the Action Guide for a list of questions to ask when hiring in-home services.

Some agencies will perform–free or for a fee–an in-home assessment of client’s needs and make recommendations and referrals to provide the needed services.

Agencies may assist with bill-paying, money management, in-home counseling, care coordination, pet care, foot care, and other tasks. If you need a specific service, ask if it is offered. For names of additional agencies that offer such services, call Senior Citizens Information & Referral Service, 546-6262.

Most nonmedical in-home services are not covered by Medicare, TennCare, or private insurance but are covered by some long-term care plans. Rates vary.

Aid & Assist at Home: 246-7000

An Addus HomeCare Company
1645 Downtown West Boulevard, 37919  |  Website »

Alternative Care Sitting Services: 588-3828

6224 Western Avenue, 37921

Always Best Care Senior Services: 259-7770

9724 Kingston Pike, Suite 702, 37922  |  Website »

Angel Hearts Personal Care Services: 609-2430

8710 Chapman Highway, Suite 100, 37920

Autumn Care: 776-5990

3222 Byington Beaver Ridge Road, 37931  |  Website »

BrightStar: 690-6282

6500 Papermill Drive, Suite 205, 37919  |  Website »

CHOICES: 1-866-836-6678

East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
Provides the help seniors or disabled adults need to apply for long-term services and support in nursing facilities, private homes, or community settings. Must meet financial and medical eligibility for TennCare/Medicaid Long-Term Care.  |  Website »

Comfort Keepers: 670-9339

2575 Willow Point Way, Suite 107, 37932  |  Website »

D&S Community Services: 980-5502

269 Cusick Road, Suite C2, Alcoa, 37701  |  Website »

East Tennessee Personal Care Service: 692-2200

9125 Cross Park Drive, Suite 100, 37923
P. O. Box 30291, 37930  |  Website »

Helping Hands at Home, Inc. 922-9860

6919-B Maynardville Pike, 37918

Helping Hands Home Assistance, Inc.: 246-1957

9123 Cross Park Drive, Suite 150, 37923  |  Website »

Home Helpers of East TN: 771-9119

2240 Sutherland Avenue, Cherokee Mills, Suite 3, 37919  |  Website »

Home Instead Senior Care: 523-1300

4635 Chambliss Avenue, 37919 (street)
P.O. Box 11206, 37939-1206 (mailing)  |  Website »

Home Support Services LLC: 525-9626

2047 Washington Avenue, 37917

Homewatch CareGivers: 470-4292

9047 Executive Park Drive, Suite 210, 37923  |  Website »

Hope 4 Tomorrow LLC: 457-4292

358 B Indian Hills Circle, Clinton 37716.
P.O. Box 1341, Clinton 37717  |  Website »

Options for Community Living: 1-866-836-6678

East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
A state-funded program that provides services such as homemakers, home-delivered meals, personal care, and case management for seniors and disabled adults. Sliding scale fee based on income. Cost based on income.  |  Website »

Personal Care Choices: 681-0999

357 N. Houston Street, Maryville, 37801  |  Website »

Preferred Care at Home of E. TN: 474-9710

153 Durwood Road, 37922

Project LIVE – Living Independently Through Volunteer Efforts (CAC): 524-2786

Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
In-home assessment, care management and referrals. Volunteers perform chores and make minor home repairs and safety modifications for eligible seniors. No fees; contributions accepted.  |  Website »

ResCare HomeCare: 558-8431

5401 Kingston Pike, Suite 130, 37919  |  Website »

Right at Home: 766-5718

601 S. Concord Street, 37919  |  Website »

Senior Citizens Home Assistance Service, Inc.: 523-2920

215 Bearden Place, 37917 (street)
P.O. Box 3025, 37927 (mailing)
Sliding scale fee for limited hours.  |  Website »

Senior Companion Program (CAC): 524-2786

Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Volunteers (age 55+) serve as part-time companions, providing light housekeeping and personal care for homebound adults, and respite for caregivers. Free. Contributions accepted.  |  Website »

Senior Home Assistance of TN: 769-4170

530 E. Emory Road, #100, 37849  |  Website »

Seniors Helping Seniors: 269-4483

130 Palmer Place, Clinton 37716  |  Website »

Senior Solutions Homecare: 1-888-769-7724

271 Moss Grove Boulevard, 37922  |  Website »

Stay at Home of Knoxville: 357-2050

9827 Cogdill Road, Suite 1, 37932  |  Website »

Tender Hearts Homecare Services: 531-1193

9724 Kingston Pike, Suite 303, 37922  |  Website »

Visiting Angels: 531-4833

106 Debusk Lane, 37922  |  Website »

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2247 Western Avenue
P.O. Box 51650
Knoxville, TN 37950
The Office on Aging is a service of the Knoxville-Knox County Action Committee