NOTE: The 2017-2019 web edition is coming soon. It can also be downloaded as a PDF.
A service of the Knoxville-Knox County Office on Aging.
Photo of an emergency phone

Personal Emergency Response Systems

Personal emergency response systems (PERS) enable seniors to remain independent and provide 24-hour contact in case of accidents and emergencies, medical or nonmedical. Help is available at the press of a button usually worn on waterproof necklace, wristband, or belt clip. Some systems automatically call 911, others allow user to determine their own emergency contacts. Requires installation and monthly fee. Systems can be used for 24-hour reassurance. Security system companies also offer PERS. Compare price, maintenance, and quality of response.

Some offer at extra cost, reminders about medications, doctors’ appointments, blood sugar checks, exercise, meals, etc. Reminders can be personalized recorded messages, but some use 24-hour attendants.

Philips Lifeline (CAC): 1-866-674-9900

Office on Aging
P.O. Box 51650, 37950-1650
Enter extension 4310; mention code TN765. User can choose individuals or services to be contacted during an emergency.  |  Website »

Visiting Angels: 531-4833

106 Debusk Lane, 37922
One-time installation fee for Guardian Alert. No monthly service fees. System calls 911.  |  Website »

« Directory Table of Contents
« Important Numbers
« Action Guide

2247 Western Avenue
P.O. Box 51650
Knoxville, TN 37950
The Office on Aging is a service of the Knoxville-Knox County Action Committee