Nursing Homes
Nursing Home Assistance
The following agencies provide information, help in selection and application, and problem resolution.
For help in keeping a person at home who might otherwise have to enter a nursing home, see the introductions to "Family Caregiver Support" and "Homemakers, Sitters & In-Home Services."
Long Term Ombudsman Program
691-2551
East TN Human Resource Agency
9111 Cross Park Drive, Suite D-100, 37923
Enter extension 4223. Assistance in resolving complaints between patient or family and nursing home, assisted living facility, or residential home for the aged. May also obtain information about long-term care.
Senior Care Consultants
579-5886
3508 Maryville Pike, Suite E, 37920
Help for seniors and family members in making the financial, medical, and legal decisions involved in choosing a long-term-care facility. Private pay.
Knox County Nursing Homes
For a list of the 24 nursing homes in the eight counties surrounding Knox County, call the Long Term Care Ombudsman Program, listed above, or Senior Citizens Information & Referral Service, 546-6262. For information about nursing home admissions and financing see the Action Guide. Payment method varies; Medicaid, Medicare, private insurance, long-term-care insurance, and private pay. Not all nursing homes accept patients on Medicaid. All Medicaid applications to nursing homes are screened by Medicaid/ TennCare.
Many Knox County nursing homes provide both skilled and intermediate care (see page 38 for definitions of these terms), although some may provide only one or the other. Some hospitals also have transitional care units that provide services equivalent to those found in nursing homes. Skilled care, or transitional care, can include high-level wound care, respirators, tube feeding, intravenous therapy, and more.
Nursing homes must provide mental health counseling for residents who need it; most do so by contract with a mental health agency. Cost is paid by resident, although it is often covered by Medicare, TennCare, or private insurance. Nursing homes also must offer rehabilitation services (physical, speech, and occupational therapy) for residents who need it. Some offer rehabilitation services on an outpatient basis as well. A doctor must prescribe the therapy, but the patient can choose the provider.
Ben Atchley State Veterans' Home
862-8100
One Veterans Way, 37931
» website
Brakebill Nursing & Rehabilitation Center
584-3902
5837 Lyons View Pike, 37919
Hillcrest Healthcare Communities
687-1321
North, 5321 Beverly Park Circle, 37918
South, 1758 Hillwood Avenue, 37920
West, 6801 Middlebrook Pike, 37909
Holston Health and Rehabilitation Center
524-1500
3916 Boyd’s Bridge Pike, 37914
Little Creek Sanitarium
690-6727
1811 Little Creek Lane, 37922
» website
NHC Healthcare, Farragut
777-4000
120 Cavett Hill Lane, 37922
» website
NHC Healthcare, Fort Sanders
525-4131
2120 Highland Avenue, 37916
Dementia unit.
» website
NHC Healthcare, Knoxville
524-7366
809 Emerald Avenue, 37917
Northhaven Health Care Center
689-2052
3300 N. Broadway, 37917
» website
Serene Manor Medical Center
523-9171
970 Wray Street, 37917
Shannondale Health Care Center
690-3411
7424 Middlebrook Pike, 37909 (street)
801 Vanosdale Road, 37909 (mailing)
» website
Summit View of Farragut
966-0600
12823 Kingston Pike, 37934
Dementia unit.
