Senior Service Directory

Information & Referral

Information about Aging Services in Knox County

Senior Citizens Information & Referral Service (CAC)

546-6262
Office on Aging
611 Winona Street, 37917
Provides in-depth information and referral services directing seniors to appropriate programs and resources based on specialized knowledge of aging services and seniors’ needs. Personalized assistance is available by phone or office visit. Free.

Knoxville-Knox County Office on Aging (CAC)

524-2786
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Administers a wide variety of programs to improve the quality of life for older people, including services to help them remain independent in their own homes for as long as possible. Provides information for older people, their family members, and professionals who provide services for seniors. Call to request a brochure describing Office on Aging programs.

Elder News & Views is the Office on Aging’s newsletter. Call to receive by mail or e-m ail. Free.

Senior Service Directory is a guide to resources for senior citizens in Knoxville and Knox County. Free.

Speakers Bureau provides speakers on a variety of topics related to aging. Free.

Weekly Update is a column of interest to seniors; it appears in the Knoxville News Sentinel.

General Information & Referral

211, East TN Information & Referral

Touch-tone phone 211
Rotary phone 1-866-588-4211
Information and referral service links callers to appropriate resources, Mon.-Fri., 8:00 a.m.-8:00 p.m. Some companies block three-digit calls from business phones. If you are unable to use 211, try the rotary number.

Knoxville-Knox County Community Action Committee (CAC)

546-3500
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides services for low-income people.

CAC Neighborhoud Centers

Information and assistance in obtaining a broad range of services and benefits, including federal energy assistance. Home visit can be arranged if necessary.

East (East of Broadway) 546-5125
4019 Asheville Highway, 37914

North (Halls/North Knox County) 925-0880
7028 Maynardville Highway, 37918

South (South of the river) 577-7591
522 Maryville Pike, 37920

West (West of Broadway) 524-3345
L. T. Ross Bldg., 2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)

Tell Me!

1-800-555-8355
Voice-activated prerecorded messages on topics such as weather, movie listings, time, restaurants, taxis, driving instructions, sports, and much more. Information available for local calling area or for anywhere in U.S.
» website

Information about Aging Services in Other East Tennessee Counties

East Tennessee Area Agency on Aging & Disability

691-2551
East TN Human Resource Agency
9111 Cross Park Drive, Suite D-100, 37923

County Offices on Aging:

Anderson County 457-3259
125 Leinart Street, Suite 3, Clinton, 37716

Blount County 983-8411
3509 Tuckaleechee Pike, Maryville, 37803

Campbell County 1-423-562-2948
2147 Jacksboro Pike, LaFollette, 37766 (street)
P.O. Box 1394, La Follette, 37766 (mailing)

Claiborne County 1-423-626-9471
180 Jaycee Lane, Tazewell, 37879 (street)
P.O. Box 326, Tazewell, 37879 (mailing)

Cocke County 1-423-623-1400
115 Mulberry Street, Newport, 37821 (street)
P.O. Box 768, Newport, 37822 (mailing)

Grainger County 828-3010
7812 Rutledge Pike, Rutledge, 37861 (street)
P.O. Box 191, Rutledge, 37861 (mailing)

Hamblen County 1-423-581-5166
Senior Citizens’ Center,
841 Lincoln Avenue, Morristown, 37813

Jefferson County 475-2222
1427 Russell Avenue, Suite 1, Jefferson City, 37760

Loudon County 458-5445
901 Main Street, Loudon, 37774

Monroe County 1-423-442-2022
Cora Veal Senior Center
144 College Street, Madisonville, 37354

Morgan County 1-423-346-6651
821 Spring Street, P.O. Box 406, Wartburg, 37887

Roane County 354-0450
141 Odd Fellow Cemetery Road, 37854 (street)
P.O. Box 43, Rockwood, 37854 (mailing)

Scott County 1-423-663-3212
2845 Baker Highway, Huntsville, 37756 (street)
P.O. Box 180, Huntsville, 37756 (mailing)

Sevier County 453-8080
1220 W. Main Street, Sevierville, 37864 (street)
P.O. Box 4157, Sevierville, 37864 (mailing)

Union County 992-3292
298 Main Street, Maynardville, 37807 (street)
Community Center, P.O. Box 387, Maynardville, 37807

Information about Aging Services in Other Parts of Tennessee

Tennessee Commission on Aging & Disability

1-615-741-2056
500 Deaderick Street, Andrew Jackson Building, Suite 825, Nashville, 37243-0860

Area Agencies on Aging & Disability

Aging Commission of the Mid-South 1-901-324-6333
2670 Union Avenue Extended, Suite 1000, Memphis, 38112

First TN 1-423-928-0224
207 N. Boone Street, Suite 800, Johnson City, 37604

Greater Nashville 1-615-862-8828
501 Union Street, Sixth Floor, Nashville, 37219-1705

Northwest TN 1-731-587-4213
124 Weldon Drive, Martin, 38237 (street)
P.O. Box 963, Martin, 38237 (mailing)

South Central TN 1-931-381-2040
815 South Main Street, Columbia, 38402-1346 (street)
P.O. Box 1346, Columbia, 38402-1346 (mailing)

Southeast TN 1-423-266-5781
535 Chestnut Street, P.O. Box 4757,
Chattanooga, 37405-0757

Southwest TN 1-731-668-7112
27 Conrad Drive, Suite 150, Jackson, TN 38305-2850

Upper Cumberland 1-931-432-4111
1225 South Willow Avenue, Cookeville, 38506

Information about Aging Services in Other Parts of the U.S.

Eldercare Locator

1-800-677-1116
Provides telephone numbers of appropriate state or local agencies. Mon. - Fri., 9:00 a.m. - 8:00 p.m. Know the name and address (city, county, state, and ZIP code) of the older person you are assisting. You will be given phone numbers for two or three local, county, or state agencies in the older person’s area that should be able to help you.