Homemakers, Sitters & In-Home Services
These agencies can provide some of the following: sitters, escorted transportation, grocery shopping, meal preparation, companionship, and light housekeeping. Some of these agencies provide 24-hour care or live-in sitters (see Live-In Help for description). Most of these agencies offer personal care (bathing, dressing, changing beds, hair care, and more); some offer personal care packages for a flat rate, others charge an hourly fee. Many home health care agencies also provide personal care. These services can help frail older persons remain in their homes instead of entering a long-term-care facility.
Agencies that provide these services must now be licensed as personal support service agencies with the Tennessee Department of Mental Health. To be listed in this directory, these agencies must be licensed as well as meet other criteria. When you hire an individual or company to come onto your property or into your home, you take on a certain amount of risk, as does the person you’re hiring. See the Action Guide for a list of questions to ask when hiring an in-home service.
Some agencies will perform an in-home assessment of client’s needs, then make recommendations to client and family or referrals to community agencies and businesses to provide the needed services. Some agencies provide assessment and referrals for free, others might charge.
Some of the agencies listed provide services such as sitters, bill-paying, money manage-ment, in-home counseling, care coordination, pet care, foot care, and other tasks that seniors might need help with. If you need a specific service, call and ask whether it is offered. For names of additional agencies that offer such services, call Senior Citizens Information & Referral Service, 546-6262.
Most nonmedical in-home services are not covered by Medicare, TennCare, or private medical insurance but are covered by some long-term-care insurance. Rates vary.
Ability Health Service
694-0411
9041 Executive Park Drive, Suite 117, 37923
» website
Aid & Assist at Home, Inc.
246-7000
1645 Downtown West Boulevard, 37919
» website
Alternative Care Sitting Services
588-3828
6224 Western Avenue, 37921
Angel Hearts Personal Care Services
609-2430
8710 Chapman Highway, Suite 100, 37920
» website
Brightstar
690-6282
6500 Papermill Drive, Suite 205, 37919
» website
Choices
1-866-836-6678
East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
Provides services in the home as an alternative to nursing home admission for adults who meet financial and medical eligibility for Medicaid Long-Term Care. Must be able to receive services at less than the cost of nursing home care.
Comfort Keepers
670-9339
2575 Willow Point Way, Suite 107, 37932
» website
D & S Community Services
980-5502
269 Cusick Road, Suite C2, Alcoa, 37701
» website
East Tennessee Personal Care Service
692-2200
320 N. Cedar Bluff Road, Suite 220, 37923
P. O. Box 30291, 37930
» website
Helping Hands at Home, Inc.
947-7742
2100 W. Emory Road, 37849
Helping Hands Home Assistance, Inc.
246-1957
9123 Cross Park Drive, Suite 150, 37923
» website
Home Instead Senior Care
523-1300
4635 Chambliss Avenue, 37919 (street)
P. O. Box 11206, 37939-1206 (mailing)
» website
Homewatch Caregivers
470-4292
9111 Cross Park Drive, Suite D200, 37923
» website
Medi Home Private Care
470-4160
9111 Cross Park Drive, D200, 37923
Options for Community Living
1-866-836-6678
East TN Area Agency on Aging & Disability
9111 Cross Park Drive, Suite D-100, 37923
A state-funded program that provides services such as homemaker, home-delivered meals, or personal care, for a limited number of eligible persons, including some elderly and disabled adults. Sliding scale fee based on income.
Personal Care Choices
681-0999
3257 N. Houston Street, Maryville, 37801
» website
Preferred Care at Home
474-9710
118 N. Peters Road, Suite 263, 37923
Project Live – Living Independently Through Volunteer Efforts ( CAC)
524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
In-home assessment, care management, and referral to services. Volunteers do chore services and make some minor home repairs and safety modifications for seniors who are determined eligible. No fees; contributions accepted.
» website
Rescare Homecare
558-8431
5401 Kingston Pike, Suite 130, 37919
» website
Senior Citizens Home Assistance Service, Inc.
523-2920
209 Bearden Place, 37917 (street)
P.O. Box 3025, 37927 (mailing)
Sliding scale fee for limited hours.
» website
Senior Companion Program (CAC)
524-2786
Office on Aging
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Volunteers (age 55+) serve as part-time companions, providing light housekeeping and personal care for homebound adults, and respite for caregivers. Free. Contributions accepted.
» website
Senior Home Assistance
769-4170
5320 N. Broadway, Suite 1, 37918
Stay at Home of Knoxville
357-2050
9821 Cogdill Road, Suite 1, 37932
» website
Tender Hearts Support Services
531-1193
9724 Kingston Pike, Suite 303, 37922
» website
Visiting Angels
531-4833
10411 Lovell Center Drive, Suite 103, 37922
» website
