Senior Service Directory

Health-Care Facilities

There are many kinds of health-care facilities. A health-care facility is any place where health-care professionals are involved in administering treatment or care to people with chronic or acute illnesses or injuries. This includes hospitals, nursing homes, assisted living facilities, residential homes for the aged, walk-in clinics, dialysis clinics, and more.

All health-care facilities in Tennessee are licensed and regulated by the Tennessee Department of Health, Division of Health Care Facilities, or sometimes by the Centers for Medicare and Medicaid Services, to make sure that the facilities comply with federal guidelines.

To find out whether a specific facility that you are interested in is licensed—and is the kind of facility you need—you can call Health Care Facilities at 588-5656. The office is located at 5904 Lyons View Pike, at Lakeshore Park, Building 1, 37919. Information about all of the licensed facilities in the state, as well as useful information about all such facilities, is on the agency’s web site.

The Department of Health also has a Complaint Hotline for reporting any complaint about how one of these licensed facilities is operating or to ask questions about a facility’s licensure status. The Complaint Hotline number is 1-877-287-0010.

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