Crisis & Hardship Assistance
Limited help with food, shelter, clothing, utilities, supplies, fuel; some agencies also provide counseling on a limited basis.
American Red Cross
584-2999
6921 Middlebrook Pike, 37909
Disaster relief, including assistance for families that have lost homes to fire, flood, or other disaster. Communication between and financial assistance for servicemen and servicewomen and their families in emergencies.
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Angelic Ministries
523-8884
1218 N. Central Avenue, 37917
Household items, home appliances, clothing, furniture (limit: two pieces) free with referral from community agency or church. Free classes also offered in subjects such as computer, budgeting, cooking on a budget, sewing, Bible. Open Mon. - Sat., 8:00 a.m. - 4:00 p.m. Distribution of items is on Tues. and Wed., 10:00 a.m.-3:00 p.m.
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Baptist Center at Western Heights
525-9068
1230 W. Scott Avenue, 37921
Community Market offers emergency help with food, 8:00 a.m.-12:00 noon, Tues. and Thurs.; no referral necessary. Clothing available at the center from 9:00 a.m.-11:00 a.m. on Tues. and Thurs.
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CAC Homeward Bound
546-3500
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Case management and emergency services for the homeless, including housing, counseling, educational services, and job training.
CAC Neighborhood Centers
Knoxville-Knox County Community Action Committee
Assistance with benefits and services, including federal energy assistance. Home visit can be arranged if necessary.
East (East of Broadway) 546-5125
4019 Asheville Highway, 37914
North (Halls/North Knox County) 925-0880
7028 Maynardville Highway, 37918
South (South of the river) 577-7591
522 Maryville Pike, 37920
West (West of Broadway) 524-3345
L. T. Ross Bldg., 2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Center of Hope
984-1113
971 Hillside Drive, Louisville 37777
Provides free food, clothing, household items, home appliances, Depends (when available). Must meet eligibility requirements. Tues. and Fri., 10:00 a.m. - 2:00 p.m.
Community Chest of Knox County
938-3517
1900 W. Emory Road, 37849
Help with clothing, food, household items. All items very low cost.
Contact Helpline
Crisis help line 584-4424
P.O. Box 11234, 37939-1234
Supportive, nonjudgmental listening; also refers to services. Phones answered Mon.-Sat., 8:00 a.m.-10:00 p.m.
Consumer Credit Counseling of East TN
1-800-251-2227
531 Callahan Drive, Suite 101, 37912
Nonprofit agency that provides financial counseling on budgets, debt management, bankruptcy, housing, and foreclosure. Sliding scale fees.
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Dispensary of Hope
215-5141
Knox County Health Department
140 Dameron Avenue, 37917-6413
Helps low-income people with no health insurance get medications. Need physician referral.
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Family Crisis Center
637-8000
Child and Family Tennessee
901 E. Summit Hill Drive, 37915
24-hour crisis line; shelter for battered women, with or without children; counseling; referrals.
FISH
523-7900
Provides three-day emergency supply of food. For those unable to pick up food, call after 9:00 a.m., Mon.- Sat., to arrange food deliveries. Food will be delivered as long as it lasts. If you can pick up your food, call the FISH Hospitality Pantry (listed below) nearest you on days indicated. Residents of zip codes 37919, 37920, and 37921 should use South pantry; all others use East or Corryton pantries. Hours vary, but most are open from 10:00 a.m. to 1:00 p.m.
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Corryton 687-8438
7815 Corryton Road, 37721. Thurs.
East 522-3474
600 S. Chestnut Street, 37914. Mon., Wed., Fri.
South 577-9600
115 Ogle Street, 37920. Mon., Wed., Fri.
Knox Area Rescue Ministries
673-6540
418 N. Broadway, 37917
Emergency help with meals and clothing for anyone. Shelter, homeless assistance, and substance-abuse program for men, women, and families.
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Knox County Family Assistance Program (CAC)
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Help with utilities, rent, mortgage, and other payments for qualified families. Call 577-7591 on Wednesdays to apply by telephone, or contact your CAC Neighborhood Center (page 64) for additional information.
Knoxville Utilities Board
524-2911
TTY (for deaf only) 594-7494
P.O. Box 59017, 37950-9017
Call for help in making a payment plan if you have overdue bills or a cutoff notice. You may be referred to a community agency that will assist you.
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Ladies of Charity
Office 522-6341
119 Dameron Avenue, 37917
Thrift store 524-0538
1031 N. Central Avenue, 37917
Thrift store offers clothing only. Office provides clothing vouchers for thrift store. Office also provides limited help with rent and utilities for KCDC residents only and limited help with medications for anyone. Food pantry. Limited help with kerosene in winter (Dec. 1 - Apr. 1). Must have legal documents showing Social Security numbers of everyone in the household (no copies).
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LIHEAP: Low-Income Home Energy Assistance Program (CAC)
637-6700
2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Year-round program that offers low-income households limited help toward utility bills and home-delivered fuels. Eligibility requirements.
Parkridge Harbor
525-1540
1501 E. Fifth Avenue, 37917
Residential program for homeless men with a dual diagnosis of any two of the following: a major physical illness, mental illness, or a substance abuse problem.
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Salvation Army
525-9401
409 Broadway, 37917
Emergency help with food, clothing, utilities, household items; program serves anyone, but must call for appointment. For battered and homeless women and their children: shelter and counseling at Joy Baker Center. Transitional housing program provides job-training, employment, and permanent housing for homeless persons.
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Samaritan Place
684-1880
3009 Lakebrook Boulevard, 37909
Temporary emergency housing for seniors, age 55+. Also offers respite care. Transportation provided for guests only.
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Serenity Shelter
971-4673
Knox Area Rescue Ministries
P.O. Box 3352, 37927
24-hour crisis line. Shelter and counseling for any woman, with or without children, who is a victim of domestic violence.
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Volunteer Ministry Center
524-3926
103 S. Gay Street, 37902
Meals for the hungry. Shower, laundry, short-term storage, and referrals to agencies for homeless persons. A program called the Refuge offers medications, emergency assistance, counseling, help with rent and utilities (deposits only), food, transportation (limited), and telephone reassurance, and helpful listening.
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YWCA
523-6126
420 W. Clinch Avenue, 37902
Transitional shelter for women. Private rooms, shared bathrooms. Communal living room and kitchen facilities. Fee. Call for availability.
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